Shipping & Delivery Policy
At Innovative Homesi, we are committed to delivering high-quality sofas and furniture safely and efficiently. Please review our shipping and delivery details below.
1. Shipping Locations
We currently ship across India. If your location is not listed, please contact us for assistance.
2. Processing Time
- Orders are processed within 2 business days after payment confirmation.
- Custom or made-to-order items may take 12 to 17 days for production.
3. Shipping Time & Costs
- Standard Shipping: Estimated Time – 5 to 7days
- Express Shipping: small and ready to dispatch item
- White-Glove Delivery: Includes assembly and placement – For selected locations only.
Final shipping costs and delivery estimates will be provided at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
5. Delivery Process
- Orders are delivered to your doorstep or designated location.
- Large furniture items may require scheduled delivery; our team will contact you in advance.
- Customers must ensure that delivery locations are accessible for smooth unloading.
6. Damaged or Missing Items
- If your order arrives damaged or incomplete, notify us immediately with photos and videos for a prompt resolution.
- We will arrange a replacement or compensation based on the issue.
7. Returns & Cancellations
- Orders can be canceled within 24 hours after placement.
- For return policies, refer to our Return & Refund Policy.
8. Contact Us
For any shipping-related inquiries, reach out to us:
📧 Email: contactus@innovativehomesi.com
📞 Phone: +91-9892827404
📍 Address: Innovative Homes, Mumbai Pune road, Shilphata, Thane, Maharashtra – 400612
By placing an order with Innovative Homesi, you agree to this Shipping & Delivery Policy.
Would you like any specific details added, such as international shipping options or assembly services?
