Terms & Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement.

If you do not agree to abide by these Terms and Conditions, please do not use this website.

2. Use of the Website

2.1 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal and non-commercial purposes. You may not:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this website
• Use the website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website
• Interfere with or disrupt the website or servers connected to the website
• Use any robot, spider, scraper, or other automated means to access the website
• Transmit any viruses, worms, defects, Trojan horses, or malicious code

2.2 Account Registration

To access certain features of the website, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

2.3 User Conduct

You agree not to use the website to:

• Post or transmit any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable content
• Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
• Violate any intellectual property rights of others
• Engage in any form of harassment or spam other users

3. Products and Services

3.1 Product Descriptions

We strive to ensure that product descriptions, images, and specifications on our website are accurate. However, we do not warrant that product descriptions or other content on the website is accurate, complete, reliable, current, or error-free. Product images are for illustration purposes only and actual products may vary.

3.2 Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Prices are subject to applicable taxes and shipping charges. In the event of a pricing error, we reserve the right to cancel any orders affected by such error.

3.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. We will make reasonable efforts to notify you if a product you have ordered is unavailable.

3.4 Custom Orders

For custom furniture orders:

• Design consultations and specifications must be finalized before production begins
• Custom orders may require advance payment or deposit
• Production timelines will be communicated during the consultation process
• Custom orders may not be eligible for cancellation once production has commenced
• Minor variations in color, texture, and dimensions may occur in handcrafted custom pieces

4. Orders and Payments

4.1 Order Placement

When you place an order through our website, you are making an offer to purchase the product. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.

4.2 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. Your order is accepted when we dispatch the product or confirm custom order production.

4.3 Payment Methods

We accept various payment methods including credit cards, debit cards, net banking, UPI, and other digital payment options. Payment must be received before order processing. All payment information is processed securely through third-party payment gateways.

4.4 Payment Security

We use industry-standard encryption to protect your payment information. However, you acknowledge that no method of transmission over the internet is 100% secure.

4.5 Order Cancellation

You may cancel your order before it is dispatched. Once dispatched, cancellation is subject to our Return and Refund Policy. Custom orders may have different cancellation terms as specified during the consultation process.

5. Shipping and Delivery

Shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for detailed information about:

• Delivery timelines and zones
• Shipping charges
• Delivery procedures
• Risk of loss and title transfer
• Damaged or missing items

6. Returns and Refunds

Our return and refund policies are detailed in our Refund and Returns Policy, which is incorporated into these Terms by reference. Please review our Refund & Returns Policy for complete information about:

• Return eligibility and conditions
• Return process and timelines
• Refund processing
• Exchanges
• Non-returnable items

7. Intellectual Property Rights

7.1 Ownership

The Service and its original content, features, and functionality are and will remain the exclusive property of Innovative Homesi and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written permission.

7.2 Content Usage

Unless otherwise indicated, all content on the website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Innovative Homesi or its content suppliers and is protected by copyright laws.

7.3 User Content

By posting reviews, comments, photos, or other content on our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for promotional and marketing purposes.

8. Warranty and Liability

8.1 Product Warranty

Our products come with specific warranty terms that will be provided at the time of purchase. The warranty covers manufacturing defects under normal use conditions. It does not cover:

• Damage caused by misuse, abuse, or negligence
• Normal wear and tear
• Damage from accidents, unauthorized repairs, or modifications
• Damage from exposure to extreme conditions
• Fabric discoloration or fading due to sunlight exposure

8.2 Limitation of Liability

To the maximum extent permitted by applicable law, Innovative Homesi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

8.3 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Indemnification

You agree to defend, indemnify, and hold harmless Innovative Homesi, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms and Conditions
• Your use of the Service
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

10. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

11. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Innovative Homesi. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination:

• Your right to use the Service will immediately cease
• All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability
• You remain responsible for all charges incurred up to the date of termination

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

14. Dispute Resolution

In the event of any dispute arising from or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within 30 days, the parties may pursue other legal remedies.

15. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather conditions
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Labor disputes, strikes, or lockouts
• Failures in telecommunications, internet, or power supply
• Supplier failures or material shortages

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck, and the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

17. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Innovative Homesi.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Returns Policy, constitute the entire agreement between you and Innovative Homesi regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral.

19. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by:

• Posting the updated Terms on this page with a new "Effective Date"
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes. We encourage you to review these Terms periodically.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

21. Acknowledgment

BY USING THE SERVICE OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THEM.